Customer Service Representative | Newmarket Head Office


Customer Service Representative | Hallensteins and Glassons Head Office

Bring your customer service energy to an iconic NZ fashion group! We’re looking for a part-time Customer Service star to join our Hallensteins | Glassons Head Office team.

 

This role is 20 hours per week, worked across 5 days, with a consistent 4-hour shift each day. Your daily shift can fall anywhere between 9am and 6pm, making this a great opportunity for someone looking for consistent part-time hours.

You’ll handle customer queries across phone, email, socials and beyond, solving problems, creating great experiences, and keeping things running smoothly behind the scenes.

You’ll love:

  • A fast-paced, fun and supportive culture
  • Seriously good staff discounts across both brands
  • Growth, development and plenty of variety

     

What you’ll bring:

 

  • A passion for people and delivering great customer experiences
  • Excellent communication and problem-solving skills
  • The ability to stay calm under pressure
  • Retail or customer service experience
  • Availability to work 2-4 consistent 4-hour shifts per week, between the hours of 9am and 7pm

     

If you’re empathetic, organised, eager to learn and love creating exceptional customer moments, we’d love to hear from you!

 

 

Apply now

Permanent part-time

Job no: 2026-0328

Location: Head Office (Newmarket)

Closing Date: Thursday, 15 October 2026